Emergency response
Under attack
right now?
Don't wait for a sales call. Reach the security operations team directly on any channel below — we onboard domains mid-attack every week, usually within minutes.
Direct channels
Reach a human, fast
Every channel goes straight to the on-call security team — pick whichever you already have open.
Email ~15 min response
24/7 security operations inbox — attach logs if you have them.
Discord ~5 min response
discord.gg/guardx
Fastest during an active incident — ping @soc in #emergency.
Telegram ~10 min response
@guardx
Direct line to the on-call engineer for critical escalations.
What happens next
From first message to mitigation
Step 1
Tell us what's happening
Domain, symptoms, and when it started. A traffic graph or log excerpt helps us classify the attack faster.
Step 2
Point your DNS at us
We onboard your domain onto the edge — usually live within minutes. Existing customers skip this step.
Step 3
We mitigate & monitor
Mitigation profiles are tuned to the attack. You get a live view and a summary report once it's over.